Senior Solution Specialist

Job Description

Be responsible for revenues of Talent Solutions and taking care of current customers
Establish proposals professionally and meeting customer requirements
Contact/ meet customers, uncover the needs and deliver the best solutions that helps customers solve recruitment needs (individual or BOD)
Maintain the existing customer and building new customer relationships
Follow up and monitoring the plans to ensure the commitments to customers
Be representative to contact with customers for due payments
Be representative to receive customers complaints about service quality and promptly proposing problem-solving to customers
Propose the improvements of assigned services or products
Implement other assignments by Director (if any)
Report to Business Development Director/ Solution Manager (if any)

Bachelor’s degree in Business Administration, Commerce or relevant industries
Good communication and presentation in English
Minimum 3 years experience in equivalent position, experienced in consulting in enterprise software solutions and or knowledge of human resources is preferable
Work under pressure / individual or team work
Required skills: planning, customer relationships, problem-solving, presentation, negotiation and management
Comfortable interacting with high levels of management (GM, Director, BOD…)

Benefits:

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